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ISQua's 40th International Conference 2024

24th - 27th September 2024 | Istanbul, Türkiye

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P024

Impact of Nurse Leaders Development Program on Improving Patient Safety Outcomes, Reporting Culture and Nurses Empowerment at Mehta Multi Speciality Hospitals India Pvt Ltd, India

Part of Topic

Patient Safety & Quality Improvement

Impact of Nurse Leadership Development Program (NLDP) on Improving Patient Safety Outcomes, Reporting Culture and Nurses Empowerment at Mehta Multi Speciality Hospitals India Pvt Ltd, Chennai, Tamil Nadu, India

Babylakshmi  Saman Padavettan1, Leena Chandrasekaran 2

Mehta Multi Speciality Hospitals India Pvt Ltd, Chennai, Tamil Nadu, India

INTRODUCTION

Nursing leadership plays a vital role in shaping the outcomes of healthcare organizations and ensuring patient safety. Hence in order to improve the leadership competencies of our Nurse leaders, we at Dr. Mehta’s Hospitals, initiated Nurse Leadership Development program (NLDP) to enhance Leadership skills, Which will aid us render Quality and safe Patient care

AIM

Aim

NLDP aim to enhance key leadership skills and competencies among Nurse leaders

Objectives

•To compare the Patient Safety Nursing outcomes before and after the NLDP
•To assess and compare the Reporting culture before and after the NLDP
•To assess and  compare Nurses Empowerment level before and after the NLDP
 

METHOD

Design - Quasi Experimental design

Population - Front line Nurse Leaders – Incharge Nurses, Supervisors and Initiatives Nurses.

Sampling technique – Purposive sampling

Sample size – 45

Data Collection Tools

1. Dichotomy and Likert scale – To assess the knowledge, attitude and Practice on reporting culture.

2. Dichotomy and Likert scale – To assess the knowledge, attitude and Practice on Nursing Empowerment.

3. Hospital Risk Register –To obtain data on Nursing Quality Indicators

Data Collection Procedure

v NLDP comprise 16 modules and 16 contact Sessions based on Nurse Manager Learning Domains conducted Bi monthly for 6 months.Two hours of lecture and discussion components along with Brainstorming activities, Scenario Discussion, videos & Exercises focused on identified competencies and were led by subject matter experts.
v One hour on building the leader within, leadership development, art of reflection and next hour on activities & discussions. The selected front line and second line Nurses leaders were asked to attend the pre test on Reporting culture and Nursing Empowerment. The same team was asked to do the post test too which was after the completion of NLDP
 

CONCLUSIONS

The post test score on Nursing Empowerment and Reporting culture improved significantly. It was also observed that Patient safety Nursing outcomes had improved after NLDP. Descriptive statistics of Nursing QI showed improved Outcomes with decreased incidences of fall, HAPU, Medication errors, Returns to ICU/ER whereas the incidences of Identification errors and Iatrogenic Injuries increased due to strengthened Error reporting Culture.

Imparting Leadership Skills and building successors is the need of the hour. We would conclude by saying Nurse leadership development programme has improved Reporting culture and Nurses empowerment level.

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