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ISQua's 39th International Conference 2023
August 27 - 30, 2023 | Seoul, Republic of Korea
P539
STANDARDIZED PROCEDURE SPECIFIC CONSENT FORMS FOR SURGICAL PROCEDURES: AN INTERVENTION TO IMPROVE THE INFORMED CONSENT PROCESS IN NATIONAL UNIVERSITY HEALTH SYSTEM, SINGAPORE
Poster Presenter
Part of Topic
Workforce, Policy, and Governance
Standardised Procedure Specific Consent Forms for Surgical Procedures: An Intervention to Improve the Informed Consent Process in National University Health System, Singapore
Introduction
The National University Health System (NUHS) is an integrated academic health system in Singapore consisting of 14 entities, including 3 hospitals.
Informed consent is an integral part of the communication process in providing quality clinical care. To ensure standardized and consistent information for patients undergoing common procedures across NUHS hospitals, each clinical specialty developed harmonized Procedure-Specific Consent Forms.
These Procedure-Specific Consent Forms aim to provide patients with the necessary information to make informed decisions regarding their procedures.
Aim
The aim of this project was to develop and integrate harmonized Procedure-Specific Consent Forms within the New Generation Electronic Medical Records (NGEMR) platform across all NUHS institutions.
This integration ensures that patients receive standardized information regardless of which NUHS hospital they visit, facilitating a more consistent and patient-centered approach to informed consent.
Method
The project was initiated in 2021, involving the 17 clinical specialties in NUHS.
Development of Procedure-Specific Consent Forms (PSCF)
When NGEMR was launched in February 2022, 6 clinical specialties started off by developing Procedure-Specific Consent Forms for 66 common procedures. To-date (August 2023), a total of 124 Procedure-Specific Consent Forms across 11 clinical specialties have been built.
By keying in the SmartText for a specific procedure into the “Insert SmartText” field of the General Consent Form template in NGEMR, the procedure details are then auto populated without the doctor having to type out everything.
Conclusions
The success of the project relied heavily on leadership buy-in and the collaboration of clinicians across the 3 NUHS hospitals.
The implementation of Procedure-Specific Consent Forms has harmonised the process of obtaining informed consent for specific procedures across the hospitals.
Patients now receive a standardised set of key information, facilitating their ability to make informed decisions.
Additionally, doctors benefit from improved communication and accurate documentation, resulting in time savings by eliminating the need to fill in procedure details from scratch.
Acknowledgement
We are grateful for the assistance provided by our colleagues from NUHS Group Care Plan Operations, NUHS Legal Office, and NUHS Enterprise IT.
References
For any queries on this poster, please contact:
John Liao
Senior Assistant Manager, Group Medical Affairs, Group Chairman Medical Board Office, National University Health System, Singapore