§Emergency services remain a social safety net in healthcare system

§Comprises of continuous stream of activities beginning from triage at contact till admission or discharge

§Health care provision in India is a tiered national health system

§Delhi, the capital city of India, is the second most populous city of the world

§Focus of political rapportage and largest economic hub in the northern part

§Negative attention in terms of crime, road accidents and terror attacks.

§City is also vulnerable to natural disasters like earthquake (seismic zone IV), floods (New Delhi lies on floodplains of Yamuna River) and is susceptible to manmade disasters by virtue of having the busiest airport as well as rail network of the country, terror attacks etc.

§Healthcare delivery system in state of Delhi is multifaceted as being provided not only by both public and private sector but has various stakeholders when it comes to public sector

§Calls for a robust emergency service system with rapid and appropriate care