PUBLIC TRUST IN THAI HEALTHCARE STANDARD (HA) ACCREDITED HEALTHCARE FACILITIES

        The Healthcare Accreditation Institute (HAI) Thailand is a public organization dedicated to promoting and ensuring high-quality healthcare standards in Thailand.  The objectives of HAI, outlined in the Royal Decree on the Establishment (2009) that was established with the goal of enhancing patient safety and improving healthcare services, HAI Thailand plays a pivotal role in accrediting and certifying healthcare facilities across the country. HAI Thailand has certified more than 949 hospitals, both private and government sectors. By setting and enforcing stringent quality standards, HAI Thailand serves as a trusted authority, facilitating continuous improvement and driving excellence in the Thai healthcare system according to HA standards. 

         HAI must assess the public trust in HA – accredited healthcare facilities in order to collect data on healthcare systems. The trust of individuals who receive services Since 2021 – 2023 with on-site survey method, Two research tools were questionnaires and in-depth interviews.

Keywords: Healthcare, Public, Trust