INTRODUCTION

The Quality Dimensions guide the survey development of health care organizations through the standards and requirements defined. The manager fundamentals sustain the survey practice and performance.

AIM

Discuss the impact of the follow-up by Brazilian Accreditation Manual.

METHOD

The ONA’s Manual Timeline.

Brazilian Accreditation Manual’s methodology is based on the following components: structure, process and results and their interaction.

The revision of the Manual for Organizations Providing Health Services involved teamwork from collaborative, cooperation and coproduction

RESULTS

There were around 246 new health organizations accredited and approximately 2.000 assessments by Brazilian Accreditation Manual in the version 2022, considering from launched.

CONCLUSIONS

Through the Brazilian Accreditation Manual, health organizations attain public recognition and provide, based on certain standards, the quality of the services provided. It is, therefore, a merit that unites the verification of the technical-assistance competence with the stimulus to the continuous improvement of the services provided. Conducted on a voluntary and reserved basis, ONA’s Accreditation does not have a supervisory character and is a continuing education program for organizations, periodically reviewed to encourage continuous improvement.

ACKNOWLEDGEMENT

The SBA considers that the health organization is a complex system, in which the structures, processes and results of the organization are interconnected in such a way that the functioning of a component interferes in the complete set and in the result. In the survey process and in the logic of the SBA, one sector or process is not surveyed in isolation. ONA’s Accreditation is a systemic assessment method that seeks, through previously defined standards and requirements, to promote the quality and safety of care in the Health Sector.