Introduction:

Colposcopy should be organised as a quality assured service that adhere to programme standards and guidance. Appropriate and sensitive history taking and a nurse to support and act as their advocate during the procedure.

Material and Method:

Questionnaire based response of 100 patients attending for colposcopy at King George Hospital. Entry and analysis of data using excel.

Result:

• 96% received reminder text/phone call before appointment.

• 100% report staff were friendly.

• 94% report department was easy to find

.66% have <15mins delay.

 • 92 % report procedure were fully explained.

• 40% report been comfortable during procedure.

• 100% felt privacy and dignity were respected

• 92% felt HPV were fully explained.

• 64% rated experience as excellent while 36% rated as good

 

CONCLUSION: • Most of our patient received efficient and user-friendly services during their coloscopy appointment. • Efficient service provision at colposcopy