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586 posters, 8 topics, 23 sessions, 1,077 authors, 622 institutions

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ISQua's 40th International Conference 2024

24th - 27th September 2024 | Istanbul, Türkiye

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ISQUA2024-ABS-2546

Patient Electronic Health Record Accessibility Optimization with root-cause analysis in a Medical Center of Taiwan--A Digital ECGs Uploading study

Part of Topic

Workforce, Policy, and Governance

Patient Electronic Health Record Accessibility Optimization with root-cause analysis in a Medical Center of Taiwan—A Digital ECGs Uploading study

Introduction
Patient-Accessible Electronic Health Records(PAEHRs) are digital versions of  patients’ medical records which containing lab test, exam reports, medical images, outpatient medical records and discharge summaries etc.The goal is let patients easily gain access to their own health information and share decision making.Taiwan Ministry of Health and Welfare(MOHW)White paper 2025 points out one of key objectives is to optimize EMR Interoperability (Fig1.EHRs Upload Structure) and PAEHRs Accessibility(Fig2.Patient Portal_My Health Bank) for better healthcare. However, human error, HIS Revision, incompatible interface make uploading data to MOHW Cloud platform more difficult. Compared to other exams,we had poor uploading ratio of ECGs report in 2022Q1(38%).We would like to evaluate uploading workflow by Root-Cause Analysis for optimizing PAEHRs.(Timeline are shown as Fig3).
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