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ISQua's 40th International Conference 2024

24th - 27th September 2024 | Istanbul, Türkiye

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P633

Relating structures and processes with team culture and communication in multidisciplinary cancer meetings in an academic hospital in Austria: is there room for improvement?

Part of Topic

External Evaluation

Relating structures and processes with team culture and communication in multidisciplinary cancer meetings in an academic hospital in Austria: is there room for improvement?

G. OFFERMANNS 1 2 and A. SCHWEIGER 1 2

1 University of Klagenfurt, Department of Organisation, Human Resources and Service Management

2 Karl Landsteiner Institute for Hospital Management

In Austria, multidisciplinary cancer meetings (MDTs or tumor boards) are considered the gold standard in cancer treatment.

The problem:

-MDTs need high financial, personnel and time resources.
-Evidence of its quality in cancer care is still missing.

 This is the first study in Austria that allowed conclusions to be drawn about the effectiveness and efficiency of tumor boards.

Results of a self-assessment tool developed for tumor boards, focusing on structures and processes linked with team culture, are reported.

The study analysed the work of tumor boards and their relationship with team culture to enhance the quality of multidisciplinary cancer meetings.

 

Assessing tumor board members´ perception of…

…structures,
…processes and
…outcomes

in their daily work.

 Analysis effective teamwork processes

(i.e. communication, decision-making and patient-centred care).

 Identification of opportunities for quality improvement

Retrospective observational study with tumor boards in an Austrian hospital (since February 2020).

Mixed-methods-design (qualitative and quantitative data collection).

 

The Austrian Tumor Board Survey (ATS) was developed from October 2020 to date (based on the systematic review and the interviews).

 The online survey was pre-tested in nine MDTs in an academic hospital with 117 participants (March-May 2022; response rate of 58%).

Ten items were changed and added.

 Second online survey and sample:

-52 items on nine scales
-Response options on a 5-point Likert scale
-Open questions after each item
-Nine different MDTs with 81 participants (January-August 2023; response rate of 55.5%).
 

Results indicate that targeted team training programmes and organisational change could improve the performance of MDTs:

-Active team development
-Board observations
-Debriefings
-Feedback
-Providing time for preparation
-Ensuring the quality of patient results
-Enabling regular attendance

 Another possibility is to utilise learnings from COVID-19, whereby a hybrid form of meetings could maintain the social contact of the team but would mean more flexibility for the participants

 

 

 

 

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